A 2019 independent evaluation of our workshops found:
We’re having an impact on improving the quality of advice-giving (three-quarters of interview respondents noticed a definite improvement in their advice-giving, with many reporting a transformation in their thinking)
We’re creating a memorable customer experience and supportive learning environment (the workshops’ Net Promoter Score of +86 is double the industry standard)
The most valued features of our workshops are working with participants’ own briefs; involving executives; our credibility and style as facilitators; the experiential learning approach; and practical resources to take away and use
Our impact is extended by having all levels of the organisation engaged in our courses. This principle is central to the design of our program.