
Courses for
public servants
Mastering the Craft of Advising Government Program
For teams
FOR TEAMS
FOR INDIVIDUALS
Participant
Course
Highlights
For public service teams who write and/or approve written advice - suitable for all levels from primary authors through to managers, directors and executives
Course for teams (in person or livestream)
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11 hour course for up to 16 people (in person) or 12 people (livestream)
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Realistic, hands-on exercises to put people in the shoes of busy decision makers reading written advice and receiving fast-paced verbal advice
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Opportunities to reflect and discuss strengths and areas for improvement (in general terms) of the work samples provided by the group (Note: we will sign a confidentiality agreement with clients before reviewing work samples).
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Facilitated discussion with a departmental senior executive to provide insights into decision makers' briefing preferences in the portfolio
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Feedback to each participant about their work sample
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Multiple activities to apply our methods and improve poorly written fictional briefs that are typical of different types of advice provided in public service briefing notes
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Introduction of a developmental framework for advice which provides a shared language for team reflection and improvement
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Discussion of who does what in the chain of advice - the roles and expectations of primary authors and those guiding/approving written advice
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Practical resources, including top tips for writing excellent briefs and tips for supervisors reviewing briefs
I
Participant
Course
Benefits
Public servants who write briefs and/or guide and approve them (Officer level to Managers)
Intensive one-day (livestream)
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​8 hour course for up to 12 people to:
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put people in the shoes of busy decision makers to confirm what is needed to deliver clear, compelling advice
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explore what good advice is (and isn’t)
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discuss the role and value add of each level in the advice chain
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analyse what makes written and verbal briefings good and not so good
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practise crafting succinct briefs that meet the needs of decision makers
In person or live stream in 2023/2024
tailored to clients' requirements
creating
clear, compelling advice