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Courses for 
public servants

Mastering the Craft of Advising Government Program
For teams 

FOR TEAMS

Course tickets FOR INDIVIDUAL public servants

Participant

Course

Highlights

For public service teams who write and/or approve written advice - suitable for all levels from primary authors through to managers, directors and executives 

Course for teams (in person or livestream)

  • 11 hour course for up to 16 people (in person) or 12 people (livestream) 

  • Realistic, hands-on exercises to put people in the shoes of busy decision makers reading written advice and receiving fast-paced verbal advice

  • Opportunities to reflect and discuss strengths and areas for improvement (in general terms) of the work samples provided by the group (Note: we will sign a confidentiality agreement with clients before reviewing work samples).

  • Facilitated discussion with a departmental senior executive to provide insights into decision makers' briefing preferences in the portfolio

  • Feedback to each participant about their work sample

  • Multiple activities to apply our methods and improve poorly written fictional briefs that are typical of different types of advice provided in public service briefing notes

  • Introduction of a developmental framework for advice which provides a shared language for team reflection and improvement

  • Discussion of who does what in the chain of advice - the roles and expectations of primary authors and those guiding/approving written advice

  • Practical resources, including top tips for writing excellent briefs and tips for supervisors reviewing briefs

I

Participant

Course

Benefits

Public servants who write briefs and/or guide and approve them (Officer level to Managers)

Intensive one-day (livestream)

8 hour course for up to 12 people to:

  • put people in the shoes of busy decision makers to confirm what is needed to deliver clear, compelling advice

  • explore what good advice is (and isn’t)

  • discuss the role and value add of each level in the advice chain

  • analyse what makes written and verbal briefings good and not so good

  • practise crafting succinct briefs that meet the needs of decision makers

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